Industry : Fintech
Solution : Prove Pre-Fill
Goal : Remove friction during onboarding
CHALLENGE :
Elevate customer experience while mitigating credit card application fraud
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SOLUTION :
Using Prove Pre-Fill, Bilt Rewards achieved faster, more seamless customer application completions
The Bilt Mastercard is a revolutionary credit card that enables cardholders to earn points by paying their rent at any apartment in the US with no transaction fees. Bilt has gained popularity since launching in June 2021 and was recently featured in CNN’s list of best cards with no annual fee, among other major media placements, but was eager to further elevate and differentiate its customer experience with best-in-class identity verification technology while also mitigating credit card application fraud (synthetic identity fraud at the time of account opening).
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