Use Cases
Access our Phone Identity Network™ to verify and authenticate your customers' identities across these digital onboarding and digital servicing use cases:
Help your business find your consumers’ current phone numbers and keep them up to date as changes occur. Automate and improve Call Center, Collections efforts, and overall consumer contactability, while staying TCPA compliant.
Enable frictionless onboarding - no need to manually fill in cumbersome forms - while simultaneously thwarting identity fraud through our Pre-fill solution. We can reduce consumer onboarding time to <12 seconds - decreasing your OPEX and improving your CX.
Automate and secure high-risk transactions (such as Password Resets, P2P/Money Movement, and more) by leveraging consumers’ proven phone number, real-time Trust Score to thwart ATOs (e.g., Sim Swaps), and strong authenticators to prove Possession.
Identify consumers’ household phone numbers, track changes, and use channel-specific authenticators to persist through device changes to enable omnichannel login.
Authenticate your consumers across channels with our suite of advanced authenticators: SMS & Voice OTPs, Voice Biometrics, Instant Link (authenticate through SMS Link - no more codes!), and Mobile Auth (passwordless login).
Enable seamless KYC through just a provided phone number by pairing Fonebook with our Trust Score, Identity Verify, & Authentication APIs. We can also detect burner phones, synthetic identities, and account takeovers.
Get in touch with a specialist to see if we can support your business goals.
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