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Customer Stories

Learn What's Possible with Prove

Prove makes identity work—verifying real people, businesses, and agents in real time without friction or guesswork. Trusted by 19 of the top 20 U.S. banks and thousands of leading brands globally, discover how Prove helps industry leaders grow with confidence.

The Trust Infrastructure for 2,000+ Market Leaders:

20%

Uplift in onboarding completion

75%

Reduction in fraud relative to attack rate

90%

Of digitally active adults verified in our identity graph

"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."

Senthil Sivasubramanian
Engineering Leader,  Gusto
90%
faster account recovery
70%
drop in account recovery-related support cases
0
ATOs in Prove-verified sessions
Read the Story

Case Studies

Success Across Industries

“We were looking to solve two primary challenges: reducing fraud and improving the customer experience by reducing friction in the credit card application process. Prove allows us to validate phone ownership and possession for 90%+ of users while also allowing us to pre-fill meaningful pieces of the application for those users, reducing the number of steps they need to go through to sign up.”

Brandt Smallwood,

President, Bilt Rewards

"In gaming, the stakes for getting identity right are exceptionally high. With Prove’s Pre-Fill and Unified Authentication solutions on the Prove Identity Platform, we’re streamlining onboarding, enabling seamless authentication, and strengthening fraud protection, all while reducing friction. This partnership allows us to turn identity into a true strategic advantage and set a new benchmark for trusted digital experiences in gaming."

John Snyder,

Product Leader, BetMGM

"We've integrated Prove Pre-Fill® and it's a phenomenal solution that drives real results. It not only increases the completion rate and helps you increase sales, but it really does all the fraud work in the background, so it doesn't impact the customer experience, and we saw a significant decrease in the fraud rate. We've had amazing results."

Senior Vice President,

Digital Credit & Authentication, Synchrony

"Trust and safety is the backbone of what we deliver for our customers - caregivers entering someone's home, and families welcoming a stranger into theirs. Through Prove, we deliver frictionless identity verification via mobile phone possession checks enabling us to effectively filter out bad actors while preserving a seamless experience for legitimate users.  Prove has been a true extension of our team, helping us turn trust into a meaningful differentiator."

Naaz Nichols,

Chief Experience Officer, Care.com

"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."

Senthil Sivasubramanian,

Engineering Leader, Gusto