Description:

The discussion opens with a clear-eyed look at why SMS OTP can no longer be trusted — SIM swaps, phishing, and SMS pumping have made it a growing liability — and why the costs go beyond security. Businesses are also grappling with rising operational expenses, user friction, and low adoption rates for alternatives like passkeys. From there, the presenters break down how a unified authentication framework solves for both security and experience at once.

What you'll learn:

1. Why SMS OTP's vulnerabilities, and the costs they create, are forcing businesses to adopt a new model
2. How a device-bound cryptographic key enables passive, frictionless identity verification
3. How real-time fraud policy checks catch risk signals like SIM swaps and account disconnects during authentication
4. How "waterfalling" allows systems to pivot seamlessly between passive authentication methods when a primary key isn't available
5. What this looks like in practice, from happy-path logins to new device scenarios to account takeover protection
6. How Bumble used unified authentication to cut SMS volume and reduce related operational costs by 50%

Whether you're trying to reduce fraud, cut authentication costs, or finally deliver a frictionless login experience, this session shows how unified authentication makes OTP obsolete, without introducing new gaps or new friction.