ClickCease

Steve Craig

Head of Servicing Strategy

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Blog
When Bots Look Human: A Master Class in Marketplace Trust

Explore key insights from Marketplace Risk Management Conference leaders at DoorDash and Wolt on how AI-driven fraud, deepfakes, and bot attacks are reshaping marketplace trust and safety. Learn why continuous identity verification and proactive fraud prevention are becoming essential to protecting platform integrity across the entire customer journey.

Steve Craig
May 27, 2026
Blog
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Blog
Identity Is the Growth Engine for Digital Marketplaces

Digital marketplaces depend on trust to drive growth, reduce fraud, and improve user experiences. This blog explores how modern identity verification and phone-centric identity intelligence help marketplaces increase conversion, prevent account abuse, and scale globally with confidence.

Steve Craig
May 18, 2026
Blog
Marketplace Trends 2026Read our blog:
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Blog
Key Marketplace Risk Trends for 2026: Identity, Trust, and the Systems We Need to Build

Explore key marketplace risk trends for 2026, from identity-driven trust and safety strategies to fraud prevention and building resilient digital platforms.

Steve Craig
March 6, 2026
Blog
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