Healthcare

Modernize the Healthcare Consumer Digital Experience

Streamline digital onboarding and enhance member contactability with modern identity solutions.
🎉
Enhance healthcare CX

The world's best healthcare companies trust Prove

Proven Results

79

%

Faster Onboarding
‍

35

%

Less Onboarding Abandonment

29

%

Increase in Auto-Approvals

How Prove Helps Healthcare Companies

Improve patient engagement

Enhance digital onboarding and improve patient engagement

Challenge

Delivering an easy and intuitive patient digital portal onboarding experience is critical to ensuring patient engagement and retention.

Solution

Prove Pre-Fill™ streamlines the patient onboarding process by auto-filling forms with verified identity data. With an improved portal onboarding process, healthcare providers benefit from greater patient acquisition, retention, and revenues.

Improve patient digital identity authentication

Challenge

Patients expect a frictionless world where account access is seamless. Healthcare partners need to balance customer experience with managing risk & fraud and identity authentication.

Solution

Prove Auth™ enables streamlined and secure onboarding and account access which helps improve patient experience.
Seamless healthcare onboarding
Improve call center support

Improve call center support experience

Challenge

Invalid and missing member contact data negatively impacts outbound contactability and leads to poor patient support experiences at call centers (long wait times, tedious authentication).

Solution

Prove Identity Manager™ enables robust identity record management with accurate member contact data, which improves member contact rates to improve STAR ratings and payments for outbound. For call centers, Identity Management enables a streamlined member authentication experience ANI matching (Automatic Number Identification), reducing OPEX.

Increase member contact rates for your clients

Challenge

Invalid and missing member contact data negatively impacts member contactability.

Solution

Prove Identity Manager™ enables robust identity record management with accurate member contact data, which improves member contact rates and enables your patients to engage in care services for revenue attainment.
Better member contactability
“We sent 40,000 records to Prove. We were able to get almost 90% of those matched up with accurate phone information.”
KEVIN BOESEN
CHIEF SALES OFFICER @TABULA RASA HEALTHCARE
webinar

How to Improve Customer and Member Contact Data to Increase Engagement

How can companies improve and maintain customer and member contactability to better engage with their audiences, and what strategies and tactics have driven success?

Watch the webinar
blog

Building Trust in Healthcare Using Digital Identity

Here’s how leveraging digital identity can help pivot the healthcare industry in the right direction.

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blog

HealthTech – FinTech’s Little Brother Is Growing Up

Healthcare in the US is a hotly debated topic, and the space is incredibly fragmented. But, can FinTech help save the US healthcare system?

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blog

3 Ways Telehealth Companies Accelerate Patient Onboarding and Fight Fraud with Advanced Digital Identity

Here are three steps healthcare executives can take today to increase patient access to telehealth, fight telehealth fraud, and protect sensitive data.

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Talk to an industry expert

Learn how our solutions can help grow your healthcare business.

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