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How Prove helps healthcare companies
Delivering an easy and intuitive patient digital portal onboarding experience is critical to ensuring patient engagement and retention.
Prove Pre-Fill® streamlines the patient onboarding process by auto-filling forms with verified identity data. With an improved portal onboarding process, healthcare providers benefit from greater patient acquisition, retention, and revenues.
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Patients expect a frictionless world where account access is seamless. Healthcare partners need to balance customer experience with managing risk & fraud and identity authentication.
Prove Auth® enables streamlined and secure onboarding and account access which helps improve patient experience.
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Invalid and missing member contact data negatively impacts outbound contactability and leads to poor patient support experiences at call centers (long wait times, tedious authentication).
Prove Identity Manager℠ enables robust identity record management with accurate member contact data, which improves member contact rates to improve STAR ratings and payments for outbound. For call centers, Identity Management enables a streamlined member authentication experience ANI matching (Automatic Number Identification), reducing OPEX.
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Invalid and missing member contact data negatively impacts member contactability.
Prove Identity Manager℠ enables robust identity record management with accurate member contact data, which improves member contact rates and enables your patients to engage in care services for revenue attainment.
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“We were looking to solve two primary challenges: reducing fraud and improving the customer experience by reducing friction in the credit card application process. Prove allows us to validate phone ownership and possession for 90%+ of users while also allowing us to pre-fill meaningful pieces of the application for those users, reducing the number of steps they need to go through to sign up.”
Brandt Smallwood,
President, Bilt Rewards
"In gaming, the stakes for getting identity right are exceptionally high. With Prove’s Pre-Fill and Unified Authentication solutions on the Prove Identity Platform, we’re streamlining onboarding, enabling seamless authentication, and strengthening fraud protection, all while reducing friction. This partnership allows us to turn identity into a true strategic advantage and set a new benchmark for trusted digital experiences in gaming."
John Snyder,
Product Leader, BetMGM
"We've integrated Prove Pre-Fill® and it's a phenomenal solution that drives real results. It not only increases the completion rate and helps you increase sales, but it really does all the fraud work in the background, so it doesn't impact the customer experience, and we saw a significant decrease in the fraud rate. We've had amazing results."
Senior Vice President,
Digital Credit & Authentication, Synchrony
"Trust and safety is the backbone of what we deliver for our customers - caregivers entering someone's home, and families welcoming a stranger into theirs. Through Prove, we deliver frictionless identity verification via mobile phone possession checks enabling us to effectively filter out bad actors while preserving a seamless experience for legitimate users. Prove has been a true extension of our team, helping us turn trust into a meaningful differentiator."
Naaz Nichols,
Chief Experience Officer, Care.com
"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."
Senthil Sivasubramanian,
Engineering Leader, Gusto
Recommended resources
Trusted by 2000+ leading companies to reduce fraud and improve consumer experiences, Prove is the world’s most accurate identity verification and authentication platform.
