ClickCease
Insurance

Modern digital experiences for today’s insurance customers

35%

Less quote abandonment

79%

Faster onboarding

75%

Fraud reduction

The world's best insurance companies trust Prove

How Prove helps insurance providers

Reduce quote abandonment and improve quote accuracy
Challenge

Knowledge-Based Authentication (KBA) creates friction for prospects leading them to abandon the quote process. KBA is also susceptible to fraud as answers are easily obtained online by bad actors.

Solution

Prove Pre-Fill® modernizes the quote and insurance application process by auto-filling forms with verified identity data. Complete identity verifications with confidence.

Accurate, real-time identity information of policyholders across their life cycle
Challenge

Invalid, outdated, and missing policyholders' contact data negatively impacts outbound contactability and leads to poor support experiences, digital CX solutions and call centers throughout the customer life cycle (long wait times, tedious authentication).

Solution

Prove Identity Manager℠ enables robust identity record management with accurate policyholder contact data which improves contact rates for continuous engagement: real-time updates & policyholder support.

Complete identity verifications of policyholders with confidence
Challenge

Using antiquated KBAs or MFA creates exposure to several common fraud vectors, making it challenging to execute key transactions to legitimate policyholders (97%+) securely. As a result, there is reduced productivity & increased OPEX due to password resets, false fraud alerts, and customers opting out of digital services.

Solution

Prove Identity® enables insurance companies to verify and authenticate new and existing policyholders with confidence leading to increased pass rates, reduced fraud, and HIPAA compliance.

Passive and active authenticators to protect against unauthorized access
Challenge

Customers expect a frictionless world where account access is instant. Digital insurers need to balance customer experience with risk management and ease of authentication.

Solution

Prove Auth® offers a suite of passive and active authenticators to adapt to any customer’s authentication scenario across low-to-high-risk events.

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“This is going to fundamentally shape how insurers think about digital engagement with their customers and consumers.”

Edward Jaworski

VP of Business Development

Verisk