Insurance

Modern Digital Experiences for Today’s Insurance Customers

Streamline the digital identity verification and authentication of remote insurance customers with fast, accurate, and secure digital experiences across the customer lifecycle.
🎉
Streamline insurance onboarding

The world's best insurance companies trust Prove

Insurance with Prove Pre-Fill™

Use the phone on the right to demo the Prove Pre-Fill experience through an Insurance application. You can also scan the QR Code below to try it for yourself on your mobile device!

Click anywhere in the phone screen

Proven Results

35

%

Less Quote Abandonment

79

%

Faster Onboarding

75

%

Fraud Reduction

How Prove Helps Insurance Providers

Modernize insurance applications

Reduce quote abandonment and improve quote accuracy

Challenge

Knowledge-Based Authentication (KBA) creates friction for prospects leading them to abandon the quote process. KBA is also susceptible to fraud as answers are easily obtained online by bad actors.

Solution

Prove Pre-Fill™ modernizes the quote and insurance application process by auto-filling forms with verified identity data. Complete identity verifications with confidence.

Accurate, real-time identity information of policyholders across their life cycle

Challenge

Invalid, outdated, and missing policyholders' contact data negatively impacts outbound contactability and leads to poor support experiences, digital CX solutions and call centers throughout the customer life cycle (long wait times, tedious authentication).

Solution

Prove Identity Manager™ enables robust identity record management with accurate policyholder contact data which improves contact rates for continuous engagement: real-time updates & policyholder support.
Accurate policyholder contact data
Verify & authenticate policyholders

Complete identity verifications of policyholders with confidence

Challenge

Using antiquated KBAs or MFA creates exposure to several common fraud vectors, making it challenging to execute key transactions to legitimate policyholders (97%+) securely. As a result, there is reduced productivity & increased OPEX due to password resets, false fraud alerts, and customers opting out of digital services.

Solution

Prove Identity™ enables insurance companies to verify and authenticate new and existing policyholders with confidence leading to increased pass rates, reduced fraud, and HIPAA compliance.

Passive and active authenticators to protect against unauthorized access

Challenge

Customers expect a frictionless world where account access is instant. Digital insurers need to balance customer experience with risk management and ease of authentication.

Solution

Prove Auth™ offers a suite of passive and active authenticators to adapt to any customer’s authentication scenario across low-to-high-risk events.
Frictionless account access
“This is going to fundamentally shape how insurers think about digital engagement with their customers and consumers.”
EDWARD JAWORSKI
VP OF BUSINESS DEVELOPMENT  @VERISK INSURANCE SOLUTIONS
webinar

Turning Identity Verification into a Competitive Advantage

How insurance providers can enhance the speed, security, and cost-effectiveness of the onboarding process.

Read More
blog

The Impact of Blockchain on the Insurance Industry

There is a range of initiatives across use cases launched by insurers to experiment with blockchain technology and find the most useful application for scaled deployment.

Read More
blog

The Future of Insurance Is InsurTech

We identified three main benefits that connected insurance provides to the insurance sector, including frequency of interaction, bolstering the bottom line, and knowledge creation.

Read More
blog

The Sources of Innovation in the Insurance Industry

The application of the latest technological advancements across industries is known to bring positive implications for businesses and consumers.

Read More

Talk to an expert

Learn how our insurance solutions can help your business grow.

Prove Awards