Description:

The conversation gets specific: gaming operators are facing a hard deadline, with the Pennsylvania Gaming Control Board mandating a transition away from SMS OTP by January 2027, all while needing to preserve the speed that live betting demands. Financial services, meanwhile, is driven less by regulation and more by the growing cost of fishable credentials and social engineering. Despite different motivations, both industries are running into the same hurdles: getting users to adopt new methods like passkeys without a mandate forcing their hand, proving identity robustly enough to prevent fraudulent device registration, and getting internal teams aligned on a shared security roadmap.

What you'll learn:

1. Why SMS OTP is becoming a liability rather than a safeguard and what's replacing it
2. How regulatory deadlines like Pennsylvania's are reshaping authentication in gaming, and where financial services diverges
3. The real-world challenges of driving passkey adoption without a mandate
4. How to strengthen identity proofing and device registration to keep bad actors out
5. Why silent authentication, passkeys, and continuous risk-based signals outperform any single factor
6. How to extend risk-based trust from mobile into physical, in-person environments to reduce friction without sacrificing security

Whether you're navigating a regulatory deadline or simply trying to reduce fraud exposure, this session offers practical insight into building an authentication strategy that works across the entire customer journey, and not just at login.