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Layering Trust in the Real World: Fireside chat with BetMGM and KeyBank
Hear how these two leading brands are moving beyond SMS OTP
In this fireside chat, security leaders from BetMGM and KeyBank get candid about why SMS one-time passwords are done, what's replacing them, and the messy reality of getting millions of users to adopt passkeys without a mandate forcing their hand.
Why watch
- A hard deadline is forcing the issue. Pennsylvania mandates SMS OTP removal for gaming operators by January 2027 and banking is right behind it, driven by fraud costs instead of regulation
- The same problems, two industries. Passkey adoption without a mandate. Identity-proofing gaps. Getting internal teams aligned on a security roadmap
- Real talk, whats working. Hear directly from the people building this today, what's working, what's hard, and what they'd do differently
"With silent authentication and passkeys, things happen a lot faster."
— Michael DeMarco, BetMGM
What you'll learn:
- How to drive passkey adoption when there's no mandate to force it
- How to close the identity-proofing gap passkeys don't solve on their own
- Why silent authentication + passkeys + continuous risk signals beat any single factor
- How to extend risk-based trust from mobile into physical, in-person moments
Watch now to see how two industries under pressure are rethinking authentication from the ground up.
Steven Martucci
Strategic Director of Sales at Prove
Chris Nygard
CIAM Leader at KeyBank
Michael DiMarco
Senior Product Manager at BetMGM
Trusted by 2,000+ leading companies to reduce fraud and improve consumer experiences, Prove is the world’s most accurate identity verification and authentication platform.
