Heading to Aite Group’s Financial Crime Forum on 9/16-9/17? Stop by our virtual booth to learn how financial institutions can use phone intelligence to mitigate fraud such as new account fraud while also enhancing the customer experience. This year’s event is free for financial institutions!
Our CEO Rodger Desai will also be taking the virtual stage alongside Henry Michaluk of HSBC and Tim Webb of Citi to share insights into how enterprises can protect against account takeover while still meeting customers’ expectations of frictionless experiences.
Session: Account Takeover: Ensuring Security in an Age of Rampant Credential Compromise and Frictionless Expectations
Fraudsters are attacking accounts in novel ways, particularly as the world deals with a pandemic, and more consumers are banking online than ever. Protecting the account from a takeover is top of mind for enterprises, but at the same time, passwords and friction continue to hinder the online experience. How are financial institutions handling digital interactions with their customers, and will we ever reach a utopian online banking environment?
Wednesday, September 16, 2020, 1:30 PM – 2:15 PM
Rodger Desai – Prove (formerly Payfone)
Henry Michaluk – HSBC Bank USA, N.A.
Tim Webb – Citibank, N.A.
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