ClickCease
Banking

Accelerate new account openings and streamline transactions

Streamline customer onboarding and transactions while enhancing fraud prevention with modern identity verification and authentication solutions.

79%

Faster onboarding‍

35%

Less onboarding abandonment

28%

Increase in auto-approvals

The world's best banks trust Prove

How Prove helps banks

Frictionless onboarding with optional KYC checks
Challenge

Balancing a smooth customer onboarding experience with strong fraud controls often requires trade-offs. To attract new customers, banks need a streamlined solution that puts customers first.

Solution

Prove Pre-Fill® streamlines customer onboarding while reducing fraud (mitigating bad actors) by auto-filling applications with verified customer data. Allow your new users to have greater access from Day 1.

Reduce risk & fraud from high-risk transactions
Challenge

Regulations complicate customer experiences, and companies are trying to balance policy adherence and risk/fraud management with also providing a streamlined customer experience.

Solution

Prove Identity® verifies customers upon registration and across each transaction with real-time, proprietary risk & fraud signals that prevent Account Takeover and other fraud vectors in real time. Optimize risk & fraud management while improving customer experience.

Enable TCPA and Safe Harbor compliance with intelligent phone number management
Challenge

Compliance with the Telephone Consumer Protection Act (TCPA) is critical to avoid fines but maintaining accurate customer phone numbers is challenging. On average, companies only have valid and up-to-date numbers for 50% of their customers.

Solution

Prove Identity Manager℠ is a registry of tokenized customer identities that manages, adds, and updates customer phone numbers enabling greater accuracy and contactability, and providing assistance in complying with TCPA.

Streamline account access and password resets
Challenge

Customers expect frictionless digital experiences, such as account access and password resets. Banks need to balance customer experience with managing risk and fraud.

Solution

Prove Auth® offers a suite of passive and active authenticators to adapt to almost any customer’s authentication scenario across low-to-high risk events, minimizing customer friction while keeping fraud at bay. Replace One-Time Passcodes (OTPs), go passwordless, or add a seamless second authentication factor.

Augment risk scoring models with proprietary telephony signals
Challenge

Fraudsters constantly test methods to defeat anti-fraud measures like account takeover and SIM swap attacks. Many risk models fall short in their ability to accurately confirm mobile device possession at the time of the transaction and/or report real-time Reputation scores.

Solution

Prove Identity℠ and Prove Auth®, “PRO” (Possession, Reputation, Ownership) augments risk scoring models. With Prove, device Possession is confirmed at the time of both registration and subsequent access to mobile banking services, and Reputation (“Trust Score”) is measured in real time based on billions of signals from authoritative, making it a powerful proxy for digital identity and trust.

“We were looking to solve two primary challenges: reducing fraud and improving the customer experience by reducing friction in the credit card application process. Prove allows us to validate phone ownership and possession for 90%+ of users while also allowing us to pre-fill meaningful pieces of the application for those users, reducing the number of steps they need to go through to sign up.”

Brandt Smallwood,

President, Bilt Rewards

"In gaming, the stakes for getting identity right are exceptionally high. With Prove’s Pre-Fill and Unified Authentication solutions on the Prove Identity Platform, we’re streamlining onboarding, enabling seamless authentication, and strengthening fraud protection, all while reducing friction. This partnership allows us to turn identity into a true strategic advantage and set a new benchmark for trusted digital experiences in gaming."

John Snyder,

Product Leader, BetMGM

"We've integrated Prove Pre-Fill® and it's a phenomenal solution that drives real results. It not only increases the completion rate and helps you increase sales, but it really does all the fraud work in the background, so it doesn't impact the customer experience, and we saw a significant decrease in the fraud rate. We've had amazing results."

Senior Vice President,

Digital Credit & Authentication, Synchrony

"Trust and safety is the backbone of what we deliver for our customers - caregivers entering someone's home, and families welcoming a stranger into theirs. Through Prove, we deliver frictionless identity verification via mobile phone possession checks enabling us to effectively filter out bad actors while preserving a seamless experience for legitimate users.  Prove has been a true extension of our team, helping us turn trust into a meaningful differentiator."

Naaz Nichols,

Chief Experience Officer, Care.com

"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."

Senthil Sivasubramanian,

Engineering Leader, Gusto