of leading Fortune 100 companies now ask for phone number as a primary customer identifier.*
The typical percentage of verified and up-to-date phone numbers that a company has for its customers*
* Source: Prove proprietary research based on public data available from Fortune 100 companies and Prove proprietary data
Phone numbers are recycled every year to new consumers
New phones are activated
Phones are lost every year
Prove Fonebook helps companies:
This enables companies to recognize and authenticate customer identities across multiple use cases and channels
Create your Fonebook, a registry of identity tokens for your customers
Add and update missing phone numbers and identity data
Manage tokens and keep data fresh against changes
Recognize and authenticate customer tokens when you interact with them throughout the customer journey
Our clients love our simple and predictable pricing model (per managed customer per month).
3 unique checks that make identity fraud expensive and unscalable for fraudsters
John is physically holding
Phone numbers are bound to mobile phones with 128-bit encryption, allowing Prove to authenticate Possession
The phone number has 10 years of real-time behavior
Phone numbers have Reputation, allowing Prove to assess risk
in real time
The phone number is owned and operated by John
99% of consumers have a personal phone number, allowing Prove to verify identity via Ownership
We implemented it proactively before we began seeing this surge, and we are so glad that we did. It has enabled us to increase our number match rate and cut down significantly on call wait times. It has very clearly made a difference for us!"
A tier 1 bank client wanted to consolidate their identity authentication point solutions and have a more holistic view of their customers across uses cases and channels. After implementing Fonebook, they saw an immediate ROI and productivity benefit. They also increased the number of verified customer phone numbers they had on file, enabling them to provide a better customer experience for customers in their contact.