Marketplace

Acquire more marketplace customers while reducing fraud

Optimize your marketplace operations with modern identity verification and authentication solutions, ensuring faster transactions and robust fraud protection.

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79%

Faster onboarding‍

35%

Less onboarding abandonment

75%

Onboarding fraud reduction

The world's best companies trust Prove

How Prove helps marketplaces

Accelerate growth with trusted users

Challenge

Digital marketplaces are facilitating more consumer interactions than ever before.

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However, impersonators and scammers are finding new ways to exploit these platforms to compromise transactions and erode consumer confidence.

Solution

Grow a vibrant community built on trust and authenticity by verifying and persisting the identity of participants and safeguarding against fraudsters and impersonators who aim to undermine consumer confidence.

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Frictionless onboarding with optional KYC checks

Challenge

Balancing a smooth customer onboarding experience with strong fraud controls often requires trade-offs. To attract new customers, banks need a streamlined solution that puts customers first.

Solution

Prove Pre-Fill® streamlines customer onboarding while reducing fraud (mitigating bad actors) by auto-filling applications with verified customer data. Allow your new users to have greater access from Day 1.

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Reduce risk & fraud while improving customer and service provider account experience

Challenge

Peer-to-peer marketplaces are increasingly becoming fraud targets, and account security is critical (securing both customers and service providers).

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Solution

Prove Identity® augments platform integrity and risk-scoring processes with proprietary phone ownership signals, improving risk & fraud management, mitigating account takeovers, fraudulent transactions, and other fraud vectors.

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Stronger frictionless authentication to protect against unauthorized access

Challenge

Customers and service providers expect a frictionless world where account access is streamlined and instant. Online gaming companies need to balance customer experience with managing risk & fraud and identity authentication.

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Solution

Prove Auth® offers a suite of passive and active authenticators to adapt to any customer’s authentication scenario across low-to-high-risk events.

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“We were looking to solve two primary challenges: reducing fraud and improving the customer experience by reducing friction in the credit card application process. Prove allows us to validate phone ownership and possession for 90%+ of users while also allowing us to pre-fill meaningful pieces of the application for those users, reducing the number of steps they need to go through to sign up.”

Brandt Smallwood,

President, Bilt Rewards

"In gaming, the stakes for getting identity right are exceptionally high. With Prove’s Pre-Fill and Unified Authentication solutions on the Prove Identity Platform, we’re streamlining onboarding, enabling seamless authentication, and strengthening fraud protection, all while reducing friction. This partnership allows us to turn identity into a true strategic advantage and set a new benchmark for trusted digital experiences in gaming."

John Snyder,

Product Leader, BetMGM

"We've integrated Prove Pre-Fill® and it's a phenomenal solution that drives real results. It not only increases the completion rate and helps you increase sales, but it really does all the fraud work in the background, so it doesn't impact the customer experience, and we saw a significant decrease in the fraud rate. We've had amazing results."

Senior Vice President,

Digital Credit & Authentication, Synchrony

"Trust and safety is the backbone of what we deliver for our customers - caregivers entering someone's home, and families welcoming a stranger into theirs. Through Prove, we deliver frictionless identity verification via mobile phone possession checks enabling us to effectively filter out bad actors while preserving a seamless experience for legitimate users. Prove has been a true extension of our team, helping us turn trust into a meaningful differentiator."

Naaz Nichols,

Chief Experience Officer, Care.com

"With Prove, we replaced a slow, high-friction photo ID process with a seamless experience that made account recovery 10x faster while reducing support cases and strengthening security. More importantly, it allowed us to build trust with our customers in the moments when they need us most."

Senthil Sivasubramanian,

Engineering Leader, Gusto