arrow icon

To Succeed, Health Passports Must Prioritize Security, Privacy, and Ease

Post by:
Yuka Yoneda
March 12, 2021
Post by:
No items found.
March 12, 2021
To Succeed, Health Passports Must Prioritize Security, Privacy, and Ease

The post-COVID world we live in requires new and different technology to help us get back into the world doing the things we love to do safely. Digital health passports (sometimes called vaccine passports or COVID-19 immunity passports) are a new type of technology that does just that. 

What are digital health passports?

Digital health passports are apps that consumers can download and use to present proof of vaccination status or COVID-19 negative test status in order to access air travel, sporting events, office buildings, concert venues, restaurants, and other events and locations. Check out our explainer below to see how it works.

Health passports seem like a no-brainer and a smart way to resume some of the activities we love. Speaking with CNBC, Mike Tansey, who leads Accenture’s APAC travel and hospitality division and has been working with some major airlines on their digital health pass strategies, said that such strategies have “accelerated” since the vaccine rollout and the need for such passes is clear.

When asked whether we need digital health passes to resume travel, Tansey said, “The obvious answer is yes, we do.”

Support and innovation around digital health passports have been booming, with organizations such as CLEAR, The Commons Project, and Good Health Pass developing new digital health pass apps. However, in order for health passports to work properly, there are two challenges that must be addressed.

To be successful, digital health passports must prioritize:

  1. Data Privacy & Security

Just as with any system that processes or retrieves Protected Health Information (PHI), the highest data privacy standards must be in place for people to feel comfortable using it. Stringent security must also ensure that PHI does not fall into the wrong hands. For this to happen, ID proofing of the consumer must occur at the time they enroll with the health passport, and multi-factor authentication or another form of identity authentication is needed on an ongoing basis to ensure a safe connection. 

  1. Interoperability and Ease of Use

People’s health records tend to be scattered across multiple health systems, from doctor’s offices to hospital records, to insurance plans. In order for health passports to work and be scalable, they need to securely and seamlessly retrieve PHI (lab results, vaccination records, etc.) from certified sources and be easily managed and shared with airlines, event venues, restaurants, offices, schools, and more. 

To see adoption, health passports must also be “seamless,” meaning they need to allow consumers to access their data from certified sources without the consumer having to remember usernames and passwords for various provider, lab, and health system portals. The entire experience must be as easy and frictionless as possible for mass adoption to take place.

As more digital health passport initiatives begin to pop up, consumers will compare and contrast them using the criteria above. The health passports that invest in technology that strengthens and differentiates them in these areas will see more adoption simply because consumers want apps that are easy-to-use, secure, and private.

How Phone-Centric Identity™ Helps Make Health Passports Easier and More Secure

First, what is Phone-Centric Identity™? Phone-Centric Identity refers to technology that leverages and analyzes mobile, telecom, and other signals for the purposes of identity verification, identity authentication, and fraud prevention. Phone-Centric Identity relies on billions of signals from authoritative sources pulled in real time, making it a powerful proxy for digital identity and trust. If you think about how many people have mobile phones, how long they have had them, and how often they use them, it’s clear why Phone-Centric Identity signals are highly correlated with identity and trustworthiness.

Some of the top digital health passport initiatives leverage Phone-Centric Identity providers such as Prove to address security, privacy, interoperability, and ease-of-use. Here’s a short explainer on how Phone-Centric Identity technology can make health passports easier and more secure:

Our post-COVID world requires new and different technology to help us get back into the world doing the things we love to do safely.

Meet Maya. Maya is all eager to get back to dining at restaurants, attending sporting events, visiting friends and family, traveling, and going back into the office. But how can she do these things safely, privately and easily?

Health passports are a new way for us to safely share our health information and prove our testing and vaccination statuses in a private and secure manner. Prove’s Phone Identity Network™ makes it much easier to enroll with health passports, allowing you to sign up securely within seconds.
How does it work? Maya can simply download a health passport app, and if the health passport app uses Prove’s Phone Identity Network, Maya can bypass time-consuming steps like ID-scanning and selfie uploads while still maintaining the same level of security and privacy. 

Prove’s Phone Identity Network enables health passports to leverage Phone-Centric Identity signals, which reach out to bank-grade authoritative sources such as banks and mobile operators in real-time to verify Maya’s identity in a private, tokenized manner.
Maya can opt to make her experience even faster and easier by choosing to auto-fill her information with Prove Pre-fill™.

Prove’s Phone Identity Network also facilitates healthcare data interoperability, ensuring Maya’s PHI is secure and cannot be used by someone else while giving Maya the option to share it between trusted, authoritative parties.

Now Maya can access and share her health records, link them up to event tickets, reservations, and build access cards using her health passport.

Interested in learning more about how Prove’s Phone Identity Network can improve your digital health passport initiative? Get in touch with us below!

Create secure frictionless customer experiences using modern identity solutions

Join over 1,000 businesses that rely on Prove across multiple industries, including banking, FinTech, healthcare, insurance, and e-commerce. Contact us today.

Prove: the world’s most accurate identity verification and authentication platform

Trusted by 1,000+ leading companies to reduce fraud and improve consumer experiences. Contact us today to learn how you can frictionlessly secure your digital consumer journey — from onboarding to ongoing transactions.

Keep Reading...Read our latest white-paper on this subject!

Tap the button below to read our latest white-paper on the subject as industry leaders.

Accelerate your onboarding

Contact us to learn how leading companies are using Prove Pre-Fill to modernize the account creation process by shaving off clicks and keystrokes that kill conversion.

Create frictionless customer experiences

Get in touch to find out how we can help you identify your customers at every stage of their journey and offer them seamless and secure experiences.

Schedule a demo

Let our expert team guide you through our identity verification and authentication solutions. Select a date and time that works for you.

Schedule a demo

Find out how we can help you deliver seamless and secure customer experiences that comply with PSD2/SCA. Select a date and time that works for you.

Interested in more information about Prove Pre-Fill?

Download the Report

Download Aite-Novarica Group’s full report about Prove Pre-Fill, including a product overview, customer results, and how the product works.

Interested in more information about MFA?

Download the guide now to learn how you can improve security, cut down on fraud, and create the best possible customer experience.