A leading US healthcare system leverages Prove to support 500K new patient account creations

A top 10 US healthcare system wanted to improve its registration process for their digital portals. With a large integrated delivery network that serves over 12 million patients annually, and includes 50+ hospitals, 800+ patient care sites, 7,000+ active physicians and 49,000+ employees it was critical for them to find a streamlined way to get their patients in the door and ensure a smooth experience throughout the full patient journey.

The successful implementation of Prove Pre-Fill^® by the leading US healthcare system revolutionized the first step of their ‘digital front door’ by auto-filling and authenticating their new patient registrants.  This accelerated the process for self-service registrants to the healthcare system’s online portal, which enabled them to offer those patients remote care, including COVID-19 screen and eVisits with on-call providers. By simplifying identity verification and authentication, Prove Pre-Fill^® significantly improved efficiency, minimized human intervention, decreased errors, and enhanced patient experiences.