Banking

As reported by Bloomberg, the Mitsubishi UFJ Financial Group Inc. (MUFG) has set up a unit to research and develop new financial technologies.

As more companies embrace digital, flawless customer service has become a prerequisite for businesses to differentiate themselves in a highly competitive environment.

Banks today are transforming. They are increasingly looking to provide banking services through mobile, tablet, and other internet-enabled devices.

PCI DSS was set up to help secure businesses process card payments and fight fraud.

Digital onboarding abandonment is one of the biggest hurdles faced by banks in registering new customers through online channels.

Gamification essentially transforms the way customers are compelled to interact with the services being offered by utilizing different interactive incentives.

The COVID-19 pandemic has accelerated the need to implement much-needed improvements in mobile channels.

Innovations and practices implemented by FIs in blockchain technology.

Square, Inc. is all set to start its bank “Square Financial Services” in 2021 and open it to small-business customers.

81% of people recently abandoned at least one online form and most won’t return to complete it. The top two reasons?

As the end of 2020 draws near, banks and payment service providers in the European Union face yet another PSD2 deadline. Full enforcement of the much-debated Strong Customer Authentication (SCA) across the region will begin from January 1, 2021*. This implementation comes under extraordinary circumstances caused by the pandemic. Much of Europe has moved into another phase of lockdowns, causing a shift in shopping behavior from brick-and-mortar to digital. The change in purchasing habits has also brought in several first-time online shoppers.

Customers can now have the option of fulfilling all their banking needs through an iPad.