North America

CMOs are turning to the latest in phone-centric technology to accelerate onboarding and drive sales.

Investment management is a broad field that could involve institutions or individual; we took a look at the applications of AI/ML and Big Data in various domains or activities from the point of view of institutional investment managers.

The term cash-replacement typically refers to a myriad of products such as debit cards, prepaid cards, credit cards, etc., that effectively enable a transaction without cash or (almost) replace cash.

Peer networks play an essential role in delivering financial services nowadays, bringing social into traditionally corporate-dominated industries.

Nowadays, we have contactless payments, and the whole process moves along much smoother. However, it seems that the new tech has also brought about its fair share of controversy.

Some soul-searching will reveal that the leading technology companies that are so aggressively invading a range of industries nowadays focus heavily on experience rather than transactions.

One important business that has been affected by the lockdowns is the customer service desk business across industries.

Modern networks are more complicated affairs than they may seem. They represent a strategy, an approach, and a vision of the future for each network participant.

For traditional banks that are trying to change themselves, they find that the digital transformation process is a long-drawn exercise that involves cultural change and organizational change apart from just the technology changes.

Apart from being the lifeline of manufacturing, retail, agriculture, and other vital industries, SMEs contribute massively to a country’s international trade.

Brandwatch, in collaboration with Twitter, just released the results of a very curious study analyzing billions of conversations on one of the most vibrant social media channels.

Payment options have been evolving for ages, and with the development of technology, it has been growing even faster.