Prove Blog

81% of people recently abandoned at least one online form and most won’t return to complete it. The top two reasons?

The longer your customers have to wait in your call center, the worse their customer experience is going to be.

Hundreds of startups are trying to shake up the investment world with robo-advisor offerings.

The Financial Services industry was already undergoing significant digital transformation before 2020. However, the Covid-19 pandemic highlighted and accelerated the need to implement much-needed improvements in customer experience, support the digital-first customer, improve identity and authentication processes, and create new ways to serve customers better. As we head into 2021, these themes will continue to dominate the financial services landscape.

As the end of 2020 draws near, banks and payment service providers in the European Union face yet another PSD2 deadline. Full enforcement of the much-debated Strong Customer Authentication (SCA) across the region will begin from January 1, 2021*. This implementation comes under extraordinary circumstances caused by the pandemic. Much of Europe has moved into another phase of lockdowns, causing a shift in shopping behavior from brick-and-mortar to digital. The change in purchasing habits has also brought in several first-time online shoppers.

NEW YORK, November 19, 2020 – Prove, the modern platform for phone identity, today announced it has been named to Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America, for the fourth year in a row.

Payfone rebrands to Prove on the heels of $100 million investment, major acquisition, strong growth, and global expansion

Increase in Digital Transactions Drives Surge in Demand for Prove’s Modern Identity Authentication Technology

The acquisition will enable more than 1,000 financial institutions to access a broad range of consumer identity and authentication solutions directly from Prove

TechCrunch reporter Ingrid Lunden covered the news of our $100 million funding round led by Apax Digital in an exclusive

New York, NY (November 18, 2020) – Prove, the modern platform for phone identity, today announced the release of a new analysis highlighting critical consumer multi-factor authentication (MFA) vulnerabilities.

Heading to Aite Group's Financial Crime Forum on 9/16-9/17? Stop by our virtual booth to learn how financial institutions can use phone intelligence to mitigate fraud such as new account fraud while also enhancing the customer experience. This year's event is free for financial institutions!