Banking

About 20 years ago, when Jeff Bezos took Amazon public, he told his shareholders that delivering the best customer experience was his primary objective – even if it came at the short-term expense of shareholder value.

The widely adopted Apple Pay is a controversial topic that has not been left aside whenever mobile payments solutions are discussed.

Strategic pricing enhances customer acquisition, retention, and satisfaction across all industries, whether hospitality and travel or retail goods.

There are only two categories continuously at the top of their game in terms of capital saturation and entrepreneurial activity—lending and payments.

In a move to ensure that the transactions are not routed through any third-party website (payment gateways, other competitors), banks are trying their hands at housing mini online stores.

Visa has announced that it partnered with several leading financial institutions worldwide to offer new mobile payment services.

Banking, which is a heavily regulated industry, is changing partly due to regulations and also due to new players and tech-led experiences they are bringing to the customers. Among these regulations, one such regulation has the potential to change banking forever: Open Banking.

Banks and FIs have a bigger financial incentive than ever before to invest in fortifying one-time passwords and leveling up their biometric game.

Here’s a list of mobile-only banks that are defining the industry today:

A study of 34 major banks across geographies found that 27 out of these 34 banks have implemented AI in their front-office functions in the form of virtual assistants, chatbots, and digital advisors.

As online identity theft increases in number, enterprises are now faced with varying types of identity theft to deal with.

Various banks have shown interest and started experimenting with blockchain.