Public Sector

Modernize Public Access to Government While Establishing Trust

Improve government efficiency with modern, privacy-preserving identity solutions.
🎉
Improve government efficiency

The world's best companies trust Prove

Proven Results

79

%

Faster Onboarding

35

%

Less Onboarding Abandonment

29

%

Increase in Auto-Approvals

How Prove Helps Public Sector Companies

Smooth benefit enrollment experience

Reduce friction and fraud from benefit enrollment

Challenge

Balancing a smooth benefit enrollment experience with strong fraud controls often requires trade-offs.

Solution

Prove Pre-Fill™ streamlines benefit enrollment and reduces fraud by auto-filling application forms with verified identity data, all while preserving privacy.

Enhance identity verification and authentication with minimal investment

Challenge

Upgrading existing identity verification and authentication controls can be daunting. Perceived economic and resource investments required to modernize hinder the government’s appetite for change.

Solution

Prove Identity™ adds phone-based risk signals to enhance existing identity verification and authentication experiences without adding friction and with minimal investment.
Minimal investment
Phone-based intelligence

Incorporate phone-based intelligence for Zero Trust strategies

Challenge

Zero Trust’s mantra of “trust nothing, verify everything” is powerful from an identity verification and fraud prevention perspective but can often lead to greater friction for end users trying to access critical government resources.

Solution

Prove Identity™ provides proprietary phone-based intelligence signals of end-users in real time without adding friction so that Zero Trust strategies can be incorporated. 

Reduce call handling times and volume through phone-based identity verification

Challenge

Civilians who need support for accessing government services and benefits often turn to contacting call centers. Unfortunately, wait times and throughput during surges in demand can strain call centers and frustrate callers.

Solution

Prove Identity Management™ enables call centers to increase operational efficiency and reduce fraud by confirming callers’ identities in real time with phone-based identity verification.
Reduce call wait times
"Prove's solution saved our call center. We implemented it proactively before we began seeing this surge, and we are so glad that we did. It has enabled us to increase our number match rate and cut down significantly on call wait times. It has very clearly made a difference for us!"
CALL CENTER AUTHENTICATION EXECUTIVE
TIER 1 BANK
“We are thrilled to partner with Prove. There’s no denying the rapidly growing interest in crypto investing – however, the industry has been faced with two major issues – accessibility and security. Our partnership with Prove will provide a seamless onboarding process for new users, strengthening safety and security for our platform’s entire community.”
Ray Youssef
CEO & Co-founder  @Paxful
“Prove’s phone-centric identity signals were instrumental in helping us to protect our user base against SIM swap fraud. They provided us with one of the key signals we needed in order to detect account takeover attempts, thereby protecting our customers from huge potential losses."
Director of Data Science and Risk
Leading Cryptocurrency Wallet
VIDEO

What Is Disability Fraud and How Can Consumers Protect Themselves?

Fraud expert Mary Ann Miller talks about the concerning rise in disability fraud, a scheme that is preventing some victims from accessing the benefits they need to survive.

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blog

A Look at the US Financially Underserved Market and Opportunities

Underbanked consumers rely heavily on fringe financial service providers to conduct routine financial transactions and pay high fees in the process.

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blog

The Key Drivers of Change in the Quest for Financial Inclusion

The systemic shift in the approach of the entire FinServ ecosystem in using technology and innovation in policy-making to bring unbanked people into the formal banking system.

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blog

Redesigning Digital Identity – Australia’s Trusted Digital Identity Framework

In Australia, the Digital Transformation Office is creating a trusted digital identity framework to lay the groundwork for a centralized digital identity solution.

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Talk to an expert

Learn how our solutions can help Public Sector business:

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